ITIL® Foundation Certification Training

Learn the ITIL® Foundation Certification Training course online with the most top-class faculty in the world. Kickstart your career with quality education.

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Course Description

Course Description

This certification is planned to help businesses succeed threats, reinforce customer relations, form cost-effective practices and create even IT settings for progress, balance, and change.

This ITIL Foundation program offers you with a firm knowledge of the ITIL 4 framework, essential ideas, and terms of ITIL service lifecycle. By the end of this ITIL certification, you will know how ITIL changed to accept modern tools and functional methods as well as the obligatory concepts in a service management framework.

ITIL4 Foundation level is planned as a summary to ITIL4 and allows candidates to look at IT service management through the latest complete model for the making, delivery and constant progress of tech-enabled products and services. The course provides an all-inclusive comprehensive picture of what it actually means to business value and also assimilates ideas from models like Lean IT, Agile and DevOps.

Curriculum

  • Sl. No.
  • Chapter
  • Chapter - 1
  • Introduction to Service Management
  • Chapter - 2
  • Service Strategy
  • Chapter - 3
  • Service Design
  • Chapter - 4
  • Service Transition
  • Chapter - 5
  • Service Operations
  • Chapter - 6
  • Continual Service Improvement
  • Chapter - 7
  • Technology and Architecture
  • Chapter - 8
  • Summary and Exam Preparation
  • Chapter - 9
  • Sample Paper - 1
  • Chapter - 10
  • Sample Paper - 2
  • Chapter - 11
  • Sample Paper - 3
  • Chapter - 12
  • Sample Paper - 4
  • Chapter - 13
  • Sample Paper - 5