ITIL INTERMEDIATE CSI (CONTINUAL SERVICE IMPROVEMENT): AN OVERVIEW
Information technology infrastructure library- continual service improvement, more generally abbreviated as ITIL-CSI is one of the intermediate modules belonging to the service life cycle category of the ITIL domain and deals with the measures that are required to improve the quality and standards of the services through retrospection. All the past success and failures are taken into account and a swot analysis is drawn out to rectify the mistakes and bring forth a suitable solution to achieve desired results for one’s organization. The ITIL-CSI certification accounts for 3 credits in total and is necessary in order to be eligible to take up the ITIL MALC (managing across the life cycles) certification. If ITIL Expert is your ultimate goal, then haste up and get going!
SKILLS YOU WILL LEARN:
WHAT DO YOU NEED?
ITIL foundation certification is mandatory in order to take the ITIL intermediate certification.
The course is ideal for the following professionals :
IT security managers
IT audit managers
Chief technology officers (CTOs)
Chief information officers (CIOs)
WHY YOU SHOULD GO FORWARD WITH EDUKASION.COM?
The training follows a heuristic approach to tutoring.
The prime emphasis is on the basics and fundamentals so that participants don't feel the pressure with complexities related to the subject.
Consistent assistance is provided in order to eradicate any doubts or concerns.
The curriculum is based on the modern trends ongoing in the industry to cope up with the changes if any.
The COURSE HIGHLIGHTS includes the following:
The training is delivered through industry professionals having more than 20 years of experience. You will get a total of 10 hours of training from our end.
Individual assistance is provided as participants can always connect with either the trainer or the customer care executive.
Study material and course books are given to ensure the proper delivery of course. The training also includes sample papers and mock test papers.
The course did not cover every topic that was in the exam. Make sure you take the practice quizzes to refer to the guide Book so you are well versed. But the Trainer was really Good and enjoyed the training.
This course is so informative and the instructor is the best! He has much knowledge and he is quick to respond to any questions. I definitely recommend this course to anyone who is serious about learning.
2 weekends working with a coach and my peers online to review the Scrum Master materials have open dialogue and bounce scenarios off of was an invaluable experience. I feel confident I will be Scrum Certified in no time.
Amazing team and excellent trainer
The course session was really good, there are some topics still need to be cover though. The instructor was really good handling every questions patiently and making sure at each step that everyone understood the concept he is explaining. I hope to pass the exam asap.
I took a PMP Prep Class with Edukasion. Ramesh is a very thorough and patient instructor. He gives real-life examples based on his prior work experience - which are extremely helpful. It is very difficult to keep talking in a coherent, structured and enthusiastic manner for 4 to 4-1/2 hours for each class, but Ramesh did an excellent job. I will wholeheartedly recommend Ramesh as an Instructor for this course. I strongly recommend training with Edukasion!