ITIL® Intermediate SD Certification Training

Learn the ITIL® Intermediate SD Certification Training course online with the most top-class faculty in the world. Kickstart your career with quality education.



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Course Description


ITIL Service Design best applies allows IT sectors to project services and manage practices, plans and methods that simplify the introduction of services into a living environment, thus confirming quality service transfer, client satisfaction, and cost-effective service facility.

The ITIL Service Design certification validates an IT pro’s ability to frame reliable Service Design practices to better support IT with business and user essentials. This program will teach you to form, use, and progress Service Design in IT settings, making you for the ITIL Master’s levels of the ITIL Outline.

This module emphasis the IT Service Design Concepts, to plan IT infrastructure as per Service Strategy procedures aiming at reducing the total cost of ownership. The chief objective is to create a strong IT infrastructure design.

In this program, you learn how to project, implement and augment the Service Design manners and attain the skills essential to take the ITIL Intermediate Qualification.


  • Sl. No.
  • Chapter
  • Chapter - 1
  • Introduction to Service Design
  • Chapter - 2
  • Service Design Principles
  • Chapter - 3
  • Service Design Processes
  • Chapter - 4
  • Service Design Technology Related Activities
  • Chapter -5
  • Organising for Service Design
  • Chapter - 6
  • Technology Considerations
  • Chapter - 7
  • Implementation and Improvement of Service Design
  • Chapter - 8
  • Challenges, Critical Success Factors and Risks