ITIL® Intermediate SS Certification Training

Learn the ITIL® Intermediate SS Certification Training course online with the most top-class faculty in the world. Kickstart your career with quality education.



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Course Description

The SS certification is one of five ITIL® Service Lifecycle modules and provides you with the assistance that allows you to design advance and apply service provider strategy that lines up to the organizational approach.

The module emphases on the status of the strategic aspect of service within the IT service development. It delivers the specific understanding and techniques to support you demonstrate that you know the threats and achievement factors and have the ability to grow and progress tactics within business or program.

The ITIL SS Certification Training program covers the management of actions and methods that are accepted in the ITIL Service publication, but it does not offer the complete detail of every supporting process.

The planned aspects of a service should not be undervalued. Individuals will be able to understand better the relationship between the IT and overall facets of their work and to appreciate how the ITIL best practice agenda can aid them to work more competently.

ITIL SD Certification

ITIL Service Design best applies allows IT sectors to project services and manage practices, plans and methods that simplify the introduction of services into a living environment, thus confirming quality service transfer, client satisfaction, and cost-effective service facility.

The ITIL Service Design certification validates an IT pro’s ability to frame reliable Service Design practices to better support IT with business and user essentials. This program will teach you to form, use, and progress Service Design in IT settings, making you for the ITIL Master’s levels of the ITIL Outline.

This module emphasis the IT Service Design Concepts, to plan IT infrastructure as per Service Strategy procedures aiming at reducing the total cost of ownership. The chief objective is to create a strong IT infrastructure design.

In this program, you learn how to project, implement and augment the Service Design manners and attain the skills essential to take the ITIL Intermediate Qualification.


  • Sl. No.
  • Chapter
  • Chapter - 1
  • Introduction to ITIL Intermediate Service Strategy
  • Chapter - 2
  • Governance
  • Chapter - 3
  • Service Strategy Processes
  • Chapter - 4
  • Service Strategy Principles
  • Chapter - 5
  • Organising for Service Strategy
  • Chapter - 6
  • Technology Considerations
  • Chapter - 7
  • Implementing Service Strategy
  • Chapter - 8
  • Service Strategy Challenges, Critical Success factors and Risks
  • Chapter - 9
  • Summary and Directed Studies